Privacy Policy

Information We Collect and How We Use It

At CleverForceZone, we collect information that helps us provide better educational services about cryptocurrency terminology and financial literacy. When you register for our learning programs, we gather basic details like your name, email address, and educational background to customize your learning experience.

We also collect technical information about how you use our platform — which lessons you complete, time spent on different modules, and quiz results. This data helps us understand what content works best and where students might need additional support.

• Personal identification information (name, email, phone number)
• Educational progress and performance data
• Technical usage data and platform interactions
• Communication preferences and feedback
• Device and browser information for technical optimization
• Location data for compliance with Vietnamese regulations

We use this information primarily for educational purposes — tracking your progress, sending course updates, and improving our curriculum. We never sell your personal information to third parties or use it for purposes unrelated to your education with us.

Data Storage and Security Measures

Your data is stored on secure servers located in Vietnam and complies with Vietnamese data protection regulations. We implement industry-standard security measures including SSL encryption, regular security audits, and restricted access protocols.

Our team receives regular training on data protection best practices. We maintain detailed logs of who accesses student data and when, ensuring accountability throughout our organization.

In the unlikely event of a data breach, we commit to notifying affected users within 72 hours and providing clear information about what happened and what steps we're taking to address the situation.

Your Rights and Control Over Your Data

You have significant control over your personal information. You can request a copy of all data we have about you, ask us to correct inaccurate information, or request complete deletion of your account and associated data.

• Access: Request a comprehensive report of your stored data
• Correction: Update incorrect or outdated information
• Deletion: Remove your account and associated learning records
• Portability: Receive your data in a standard, transferable format
• Restriction: Limit how we process certain types of your information

To exercise any of these rights, simply email our privacy team at [email protected] with your request. We typically respond within 5 business days and complete most requests within 30 days.

Data Sharing and Third-Party Services

We work with carefully selected third-party services to enhance your learning experience. These include email delivery services for course notifications, analytics tools to understand platform usage, and payment processors for course fees.

All third-party partners sign strict data processing agreements that limit how they can use your information. They're prohibited from using your data for their own marketing purposes or sharing it with other companies.

We may share anonymized, aggregated data about our students' learning patterns with educational researchers or cryptocurrency industry partners, but this data cannot be traced back to individual users.

Cookies and Tracking Technologies

Our website uses cookies to remember your login status, track your progress through courses, and understand which content is most helpful to students. You can control cookie settings through your browser, though some features may not work properly if you disable all cookies.

We use Google Analytics to understand how visitors use our site, but we've configured it to respect user privacy by anonymizing IP addresses and not sharing data for advertising purposes.

Data Retention and Deletion

We retain your personal information for as long as you maintain an active account with us. After account deletion, we keep some anonymized learning data for research purposes but remove all personally identifiable information within 90 days.

Course certificates and completion records are maintained for 7 years to verify your educational achievements, even if you delete your account. This helps protect the integrity of our certification program.

International Data Transfers

While our primary servers are in Vietnam, some of our third-party services may process data in other countries. We ensure these transfers comply with Vietnamese data protection laws and include appropriate safeguards for your privacy.

If you're accessing our platform from outside Vietnam, please understand that your information will be transferred to and processed in Vietnam according to our privacy practices described here.

Updates to This Privacy Policy

We review this privacy policy annually and update it whenever we make significant changes to how we handle your data. We'll notify active users by email about important updates at least 30 days before they take effect.

Minor updates, like clarifying existing practices or fixing typos, don't require advance notification but we'll always update the "last modified" date at the top of this page.